Carrie Dundas-Lucca

Director of Client Success
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At Zencos Carrie leads all aspects of client success. Carries serves as our lead relationship manager, provides project management services, manages our SAS administration support services team, and leads all Zencos’ client relationship support activities. Carrie strives to deliver premium client care that facilitates partnership loyalty, opportunity growth, and ensures the success of Zencos client relationships.

Carrie has nearly a decade of project management experience that includes data standardization in clinical research, software development and commercial off the shelf software implementation, and SAS software implementation projects. Carrie has served in relationship management roles for the past 15 years, the majority of her professional career.

Carrie holds a Bachelor of Arts from Mount Holyoke College and a Masters of Information Science from the University of North Carolina at Chapel Hill. Prior to joining Zencos, Carrie worked for Rho, a clinical research organization based in Chapel Hill, North Carolina.