Cary, N.C. (October 22, 2008)—Zencos announces the expansion of ZenGuard™ service to incorporate additional SAS® solution support, including SAS® Warranty Analysis and SAS® Anti-Money Laundering. Zencos, through the ZenGuard service, provides businesses and organizations knowledgeable SAS resources at a fraction of the cost of increasing staff.  While many larger businesses have the IT staff necessary to support the intricacies of new software implementations, small- and medium-sized businesses often scramble to identify sufficient support staff. Zencos easily fills that gap as it is designed for businesses and organizations that do not have the budget or cannot immediately hire internal expertise or dedicated resources.

Since releasing ZenGuard Support Service for SAS Business Intelligence (BI) infrastructure management eighteen months ago, Zencos has secured ongoing contracts supporting SAS Warranty Analysis and is adding new clients with SAS Anti-Money Laundering in addition to their current BI clientele.

“We have found during the course of conversations with our BI customers, resource constraints reach further than just the support of SAS Business Intelligence solutions. It is significantly more difficult to find experienced personnel for a specific SAS industry solution such as SAS Anti-Money Laundering,” said David Septoff, Zencos CEO. “IT organizations are required to offer immediate and ongoing returns on their infrastructure investments. In order to achieve this goal, they must also maintain a level of independence from market fluctuations in resource availability. When you combine our proactive monitoring efforts with a knowledgeable support team ‘on retainer,’ you get the needed security and flexibility for a stable analytics environment for business analysts.”

ZenGuard is a cost-controlled remote support model that allows customers to address their day-to-day questions quickly and easily, while remaining within a defined budget.   Compared to traditional time and materials support contracts or projects, ZenGuard delivers results faster by eliminating procurement cycles for individual consultants.  Customers purchase pre-paid hours to cover their support needs in three-, six- or 12-month contracts; a typical one-server support model is priced at less than half the cost of a full time internal infrastructure resource.

Support includes addressing immediate infrastructure issues as well as implementing continuous system improvements and adjustments to reduce overall downtime.  This leads to improved performance and a stable environment for business users to generate timely analytics and truly experience THE POWER TO KNOW®.

About Zencos

Zencos architects, builds, and supports business intelligence solutions which provide the vital intelligence necessary to interpret information accurately, allowing companies across all industries to make timely critical business decisions.  Zencos is a distinguished SAS® Gold Alliance partner that offers a full breadth of solutions including: hosted solutions; hardware and software planning, installation and configuration; application development and data storage mechanisms; training and ongoing SAS administration support.  See where our vision and strategy for business intelligence can take your company at www.zencos.com.

SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. 

ZenGuard is a trademark of Zencos Consulting, LLC.